Privacy Policy

This Privacy Policy explains how Ipay (“we”, “our”, “us”) collects, uses and protects information when you use our payment gateway, merchant dashboard and related services.

1. Information we collect

We collect information that you provide directly to us (such as account registration details, contact information and support queries) as well as transaction data we receive from your use of our products. This may include payer details, payment method information, device and log data, and other data required to process payments securely.

2. How we use information

We use your information to operate and improve our services, process and reconcile payments, prevent fraud and abuse, comply with legal and regulatory requirements, and communicate with you about your account, product updates and support.

3. Sharing and disclosure

We may share information with payment networks, banks, acquiring partners, service providers and other entities as required to provide our services, meet compliance obligations or respond to lawful requests. We do not sell personal data.

4. Data security and retention

We apply industry-standard security controls to protect information, including encryption, access controls and monitoring. We retain data only for as long as necessary for the purposes described in this Policy or as required by law and network rules.

5. Your rights and choices

Depending on your jurisdiction, you may have rights to access, correct or delete certain information we hold about you. You can contact us using the details on the Contact page for any privacy-related queries.

6. Updates to this Policy

We may update this Privacy Policy periodically to reflect changes to our products or legal requirements. When we make material changes, we will notify you through the dashboard or via email where appropriate.